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Telephone numbers
These are the telephone numbers if your policy was taken out with Royal London, United Friendly or Refuge Assurance.
If your policy was taken out with Abbey National or Phoenix, please click here.
We will not discuss your policy with anyone else, unless you give us permission first. This means that, if someone else calls us about your policy, we cannot tell them anything about it until we have talked to you first.
Life assurance and pension policies, savings plans and bonds
08450 5020208am to 6pm Monday to Friday
Home insurance
Former United Friendly policies
Service 0845 605 92328am to 8pm Monday to Friday
9am to 5pm Saturday
Claims 0845 605 92348am to 8pm Monday to Friday
8am to 5pm Saturday
Car insurance
Service 0845 605 92238am to 8pm Monday to Friday
9am to 5pm Saturday
Claims 0845 605 92268am to 10pm Monday to Friday
8am to 8pm Saturday and Sunday
Royal London ISAs
0845 600 04049am to 5.30pm Monday to Friday
Business insurance
Service 0845 305 11119am to 6pm Monday to Friday
Claims 0800 068 611124 hours 7 days a week
PEPs, Unit Trusts and United Friendly Maxi ISAs
0845 602 36049am to 5pm Monday to Friday
Home insurance
All other policies
Service 0845 301 20688am to 6pm Monday to Friday
9am to 12.30pm Saturday
Claims 0800 068 844424 hours 7 days a week
Funeral plan
0800 731 06289am to 5pm Monday to Friday
All other enquiries
08450 5020208am to 6pm Monday to Friday