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Telephone numbers
We will not discuss your policy with anyone else, unless you give us permission first. This means that, if someone else calls us about your policy, we cannot tell them anything about it until we have talked to you first.
Life assurance and pension policies, savings plans and bonds
08450 5020208am to 6pm Monday to Friday
Royal London ISAs
0845 600 04049am to 5.30pm Monday to Friday
Home insurance
Former United Friendly policies
Service 0845 605 92328am to 8pm Monday to Friday
9am to 5pm Saturday
Claims 0845 605 92348am to 8pm Monday to Friday
8am to 5pm Saturday
Car insurance
Service 0845 605 92238am to 8pm Monday to Friday
9am to 5pm Saturday
Claims 0845 605 92268am to 10pm Monday to Friday
8am to 8pm Saturday and Sunday
Business insurance
Service 0845 305 11119am to 6pm Monday to Friday
Claims 0800 068 611124 hours 7 days a week
PEPs, Unit Trusts and United Friendly Maxi ISAs
0845 602 36049am to 5pm Monday to Friday
Will writing service
0800 019 962024 hours 7 days a week
Home insurance
All other policies
Service 0845 301 20688am to 6pm Monday to Friday
9am to 12.30pm Saturday
Claims 0800 068 844424 hours 7 days a week
Pet insurance
Service 0800 587 70838am to 7pm Monday to Friday
9am to 5pm Saturday
Claims 0870 730 31608am to 6pm Monday to Friday
Funeral plan
0800 731 06289am to 5pm Monday to Friday
All other enquiries
08450 5020208am to 6pm Monday to Friday
Calls to numbers starting with 0800 are free from a UK landline. The maximum call charge from a BT landline to numbers starting with 0845 is 4p per minute. The maximum call charge from a BT landline to numbers starting with 0870 is 8p per minute. Calls from other networks may vary.