Royal London home
Telling us about a death

Telling us about a death

Here are the telephone numbers you'll need to tell us about the death of someone with a policy taken out with Royal London, United Friendly or Refuge Assurance.

If the policy was taken out with Abbey National or Phoenix, please click here.

To claim the death benefit of a life assurance policy, savings plan or bond when the life assured has died, you can download a claim for death benefit form.

Life assurance and pension policies, savings plans and bonds

08450 5020208am to 6pm Monday to Friday

Home insurance
Former United Friendly policies

0845 605 92328am to 8pm Monday to Friday
9am to 5pm Saturday

Car insurance

0845 605 92238am to 8pm Monday to Friday
9am to 5pm Saturday

Funeral plan

0800 731 062824 hours a day 7 days a week

Home insurance
All other policies

0845 301 20688am to 6pm Monday to Friday
9am to 12.30pm Saturday

Pet insurance

0800 587 70838am to 7pm Monday to Friday
9am to 5pm Saturday

Business insurance

0845 305 11119am to 6pm Monday to Friday